Audit, design, rebuild. For companies whose website is a sales channel, not a brochure.
Submit your siteI look at your site the way your client does: on a phone, on an ordinary connection, with no cache. I trace what is costing you enquiries, and what exactly causes it.
The path is decided before a line is written: what the visitor sees, in what order, and what the next step is on every screen.
Carried out by my contractors, or by me when the project needs me to run it directly. You deal with one person throughout.
Building the tool is never the hard part. Knowing exactly what it has to do, and for whom, is.
A yachting brand, site rebuilt last year
Commissioned photography, presentation films, carefully written pages. On an ordinary mobile connection, the main image took a hundred and twenty-six seconds to appear.
The investment exists. It never reaches the client.A superyacht brokerage
Every yacht in the carousel carried its own enquiry form, and the carousel cloned each card three times. The homepage loaded more than thirty forms before a single click.
Nine seconds of blank screen on a phone.A villa concierge service, French Riviera
Enquiries arrived through the website form, through WhatsApp and by phone, in three separate places. Nothing was connected: the same slot could be promised twice, and a request could sit unanswered for two days.
The site was not the problem. What came after it was.Three real cases, anonymised. None of these faults were visible from a desktop computer.
Send me your website address. You get back what I find there: the specific points, what causes them, and what they cost you.
If what follows interests you, we talk. If not, you keep the notes.
I take few projects at a time. The diagnosis commits no one; what comes after is decided on both sides.